Privacy Policy

This Privacy Policy sets out how SDC LEKA ("we," "us," or "our") uses and protects any information that you provide when you use our website https://sdcleka.com or engage with our services.

SDC LEKA is a digital transformation and IT solutions company providing tech talent augmentation and AI-powered solutions. Our principal offices are located in New York City, NY, with operations in Fort Lauderdale, FL.

SDC LEKA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website or services, you can be assured that it will only be used in accordance with this Privacy Policy.

By providing us with your personal information, you consent to our collection, use, storage, and disclosure of your personal information in accordance with this Privacy Policy. By using our website or services, you also agree to the terms outlined herein. If you do not agree with our policies and practices, please do not use our services.

This Privacy Policy should be read together with our Terms of Service, Cookie Policy, Return Policy, and GDPR Compliance page.

SDC LEKA may change this Privacy Policy from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes.

If you require any more information or have any questions about our Privacy Policy, please feel free to contact us by email at privacy@sdcleka.com or info@sdcleka.com.

We collect information that you voluntarily provide to us when you:

- Fill out contact forms on our website
- Request information about our services
- Subscribe to our newsletter or communications
- Apply for positions or submit your profile as a tech expert
- Engage with our customer support
- Register for events or webinars
- Participate in surveys or provide feedback

This information may include:
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- Contact Information: Name, email address, phone number, company name, job title
- Professional Information: Resume, work history, technical skills, certifications, portfolio
- Business Information: Company size, industry, budget range, project requirements
- Communication Data: Messages, inquiries, and correspondence with us
- Account Information: Username, password (encrypted), and account preferences

In addition to providing the foregoing information, if you choose to correspond further with us through email or other electronic means, we may retain, use, and disclose the content of your messages together with your email address and our responses in accordance with this Privacy Policy.

- Purchase and Transaction Data: Payment information (processed securely by third-party payment processors), order history and purchase records, billing and shipping addresses, product preferences, and download tracking for digital products

When you visit our website, we automatically collect certain information about your device and browsing actions:

- Device Information: IP address, browser type and version, operating system, device type
- Usage Data: Pages visited, time spent on pages, click patterns, referring/exit pages
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: See our Cookies Policy for detailed information

By providing us with your personal information through your use of our website, you also consent for us to collect, hold, use, and disclose the information collected automatically in accordance with this Privacy Policy.

We may receive information about you from:

- Professional Networks: LinkedIn and other professional networking platforms
- Business Partners: Companies that refer clients to us or collaborate on projects
- Public Sources: Publicly available professional information
- Service Providers: Analytics providers, marketing platforms, and other service providers

We use the collected information for the following purposes:

- Process and respond to your inquiries and requests
- Match clients with appropriate tech experts from our talent pool
- Provide, maintain, and improve our services
- Manage your account and provide customer support
- Process applications from tech professionals
- Facilitate communication between clients and tech experts

- Process payments for digital and physical products
- Deliver digital resources and ship physical merchandise
- Manage returns and refunds per our Return Policy
- Track download access and prevent fraud for digital products
- Send order confirmations and shipping notifications
- Analyze website usage to improve user experience
- Conduct market research and analytics
- Maintain the security and integrity of our services
- Prevent fraud and unauthorized access
- Comply with legal obligations and resolve disputes

- Send you information about our services, industry insights, and updates (with your consent)
- Provide personalized content and recommendations
- Conduct promotional campaigns and events
- Measure the effectiveness of our marketing efforts

- Comply with applicable laws, regulations, and legal processes
- Enforce our Terms of Service and other agreements
- Protect our rights, privacy, safety, or property
- Respond to lawful requests from public authorities

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on the following legal grounds:

- Consent: When you have given explicit consent for specific processing activities
- Contract Performance: To fulfill our contractual obligations to you
- Legitimate Interests: For our legitimate business interests, provided they don't override your rights
- Legal Obligation: To comply with legal and regulatory requirements

We do not sell your personal information. We may share your information in the following circumstances:

We work with trusted third-party service providers who assist us in operating our business:

- Cloud hosting providers (AWS, Google Cloud)
- Customer relationship management (CRM) platforms (HubSpot)
- Email marketing services
- Analytics providers (Google Analytics)
- Payment processors
- IT security and infrastructure providers

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

With your consent, we may share information with:

- Tech professionals in our talent network (when matching with client requirements)
- Clients (when you're a tech professional seeking engagements)
- Strategic partners for joint service offerings

We may disclose your information when required by law or in response to:

- Court orders, subpoenas, or other legal processes
- Requests from law enforcement or government authorities
- Protection of our legal rights and property
- Prevention of fraud or illegal activities
- Protection of safety of our users or the public

If SDC LEKA is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change.

SDC LEKA operates primarily in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

For transfers from the EEA, UK, or Switzerland, we implement appropriate safeguards, including:

- Standard Contractual Clauses approved by the European Commission
- Data Processing Agreements with our service providers
- Appropriate technical and organizational security measures

We implement industry-standard security measures to protect your personal information:

- Encryption of data in transit (SSL/TLS) and at rest
- Secure socket layer technology for payment processing
- Regular security assessments and penetration testing
- Firewall protection and intrusion detection systems
- Multi-factor authentication for account access

- Limited access to personal information on a need-to-know basis
- Confidentiality agreements with all employees and contractors
- Regular security training for staff
- Incident response and breach notification procedures
- Annual security audits and compliance reviews

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly of any data breach affecting your personal information as required by applicable law.

- Track downloads and access to digital products
- Monitor for unauthorized charge attempts and duplicate transactions
- Implement technical measures to prevent refund fraud
- Maintain transaction logs for dispute resolution

We take reasonable steps to protect the security of the information communicated through our website and services. However, no computer security system is entirely foolproof, and the Internet is not a completely secure method of transmitting information.

Limitation of Liability: As a result, we do not assume any responsibility for the data you submit to or receive from us through the Internet or for any unauthorized access or use of that information, and we cannot and do not guarantee that information communicated by you to us or sent to you by us will be received or that it will not be altered before or after its transmission to us.

User Acknowledgment: By using our website and services, you acknowledge and agree not to hold SDC LEKA and our respective past, present, and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors, and assigns (collectively, the "SDC LEKA Parties") liable for any loss or damage of any sort incurred as a result of any misappropriation, interception, modification, deletion, destruction, or use of information provided through our website or services.

Your Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

While we implement industry-standard security measures and will notify you promptly of any data breach affecting your personal information as required by applicable law, you understand and accept the inherent security risks of Internet data transmission and electronic storage.

Regardless of your location, you have the following rights:

- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Communication Preferences: Opt-out of marketing communications at any time

If you are a California resident, you have additional rights:

- Right to Know: Request disclosure of categories and specific pieces of personal information collected
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the "sale" or "sharing" of your personal information
- Right to Correct: Request correction of inaccurate personal information
- Right to Limit: Limit the use of sensitive personal information
- Non-Discrimination: Exercise your privacy rights without discriminatory treatment

"Do Not Sell or Share My Personal Information": We do not sell personal information. However, our use of certain analytics and advertising technologies may constitute "sharing" under California law. You can opt-out by adjusting your cookie preferences or contacting us.

If you are in the EEA, UK, or Switzerland, you have additional rights:

- Right to Access: Obtain confirmation of whether we process your data and access to that data
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your personal data
- Right to Data Portability: Receive your data in a structured, commonly used format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
- Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at:

- Email: privacy@sdcleka.com
- Subject Line: "Privacy Rights Request"
- Include: Your name, email address, and specific request

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

- Active Accounts: Duration of your relationship with us plus 3 years
- Marketing Communications: Until you unsubscribe or 3 years of inactivity
- Application Data: 2 years from submission date
- Support and Communication Records: 5 years for legal and operational purposes
- Website Analytics: 26 months
- Financial Records: 7 years (tax and regulatory compliance)

When personal information is no longer needed, we will securely delete or anonymize it.

- Purchase Transaction Records: 7 years (tax and legal compliance)
- Digital Product Access Logs: 2 years from purchase date

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@sdcleka.com, and we will delete such information from our systems.

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookies Policy.

You can manage your cookie preferences through:

- Our cookie consent banner when you first visit our website
- Your browser settings
- Third-party opt-out tools (e.g., Network Advertising Initiative, Digital Advertising Alliance)

Our website may contain links to third-party websites, including social media platforms, partner sites, and service providers. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

SDC LEKA may change this Privacy Policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes.

We will notify you of any material changes by:

- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification to registered users (for significant changes)
- Displaying a prominent notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use of our services.

If you are located in the EEA, UK, or Switzerland and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SDC LEKA

Privacy Inquiries:
Email: privacy@sdcleka.com
Data Protection Officer (for GDPR inquiries):
Email: privacy@sdcleka.com

We will respond to all legitimate requests within 30 days (or as required by applicable law).

Language: This Privacy Policy is provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.