Terms of Service

Welcome to SDC LEKA. These Terms of Service ("Terms") govern your access to and use of the SDC LEKA website ("Website"), services, and products provided by SDC LEKA, a company incorporated in New York with operations in Florida ("SDC LEKA," "we," "us," or "our").

By accessing or using our Website and services, you agree to be bound by these Terms. You also agree to our Privacy Policy, which is incorporated by reference into these Terms. If you do not agree to these Terms or our Privacy Policy, you may not access or use our services.

SDC LEKA may change these Terms from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes. Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

SDC LEKA is a digital transformation and IT solutions company that provides:

- Tech talent augmentation services connecting clients with specialized technology professionals
- AI-powered talent matching and deployment
- Access to Web & Software Experts, AI/ML Specialists, Product & Design Professionals, Cloud & Infrastructure Engineers, Cybersecurity Specialists, and Mobile App Developers
- Digital transformation consulting and IT solutions
- Project-based technology services

Services are provided subject to availability and may be modified, suspended, or discontinued at our discretion with reasonable notice.

Certain features require account creation. When creating an account, you agree to:

- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use

You are responsible for:

- Choosing a strong, secure password
- Maintaining confidentiality of your login credentials and account information
- All activities conducted through your account
- Preventing unauthorized access to your account
- Immediately notifying us at info@sdcleka.com of any unauthorized use of your account or any other breach of security

SDC LEKA is not liable for losses arising from unauthorized use of your account. You acknowledge that no computer security system is entirely foolproof, and the Internet is not a completely secure method of transmitting information.

We reserve the right to suspend or terminate accounts that:

- Violate these Terms
- Engage in fraudulent or illegal activities
- Pose security or legal risks
- Remain inactive for extended periods (12+ months)
- Fail to maintain accurate information

Clients engaging SDC LEKA for tech talent augmentation or project services will enter into separate Service Agreements detailing:

- Scope of services and deliverables
- Timeline and milestones
- Pricing and payment terms
- Intellectual property rights
- Confidentiality obligations
- Termination provisions
- Liability limitations

These Terms are supplemented by, but do not replace, specific Service Agreements.

Clients agree to:

- Provide clear project requirements and specifications
- Respond to information requests in a timely manner
- Provide necessary access to systems and resources
- Treat SDC LEKA personnel and tech experts with respect
- Comply with all applicable laws and regulations
- Make timely payments as agreed
- Maintain confidentiality of proprietary information

Tech professionals applying to join SDC LEKA's talent network:

- Must provide accurate professional information
- Consent to background checks and skill assessments
- Understand that application does not guarantee acceptance
- May be required to sign additional agreements upon acceptance

Accepted tech professionals agree to:

- Maintain professional conduct and high-quality work standards
- Honor confidentiality and non-disclosure obligations
- Comply with client requirements and project specifications
- Report conflicts of interest immediately
- Maintain required certifications and skills
- Protect client data and intellectual property

The Website and its content, including but not limited to text, graphics, logos, images, software, code, and design elements, are owned by SDC LEKA or our licensors and protected by intellectual property laws including copyright, trademark, patent, and trade secret laws.

You may not:

- Copy, modify, distribute, or reproduce our content without written permission
- Use our trademarks, logos, or branding without express authorization
- Create derivative works from our content
- Reverse engineer, decompile, or disassemble our software
- Frame or mirror our Website without written consent
- Remove or alter copyright, trademark, or other proprietary notices

Client-specific intellectual property rights are addressed in individual Service Agreements. Generally:

- Clients retain ownership of their pre-existing intellectual property
- Ownership of deliverables is specified in Service Agreements
- SDC LEKA may retain certain rights for portfolio and marketing purposes (with client approval)
- Work product created during engagements may be subject to specific ownership terms

By submitting content to our Website (feedback, comments, suggestions, reviews), you grant SDC LEKA a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for business purposes including marketing, service improvement, and testimonials.

Other than in relation to content you create or upload using our services, the following conditions apply to all content on our Website:

Permitted Use:

- You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference
- You may draw the attention of others within your organization to material posted on our site
- You may share links to our content on social media for non-commercial purposes

Prohibited Use:

- You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way
- You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text
- Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged
- You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us

Consequences of Breach: If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Modifications to Products and Prices: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service or any products (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service or products.

Product Offerings:

- Certain products or services may be available exclusively online through the website
- These products or services may have limited quantities
- Products are subject to return or exchange only according to our Return Policy

Display Accuracy: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

Right to Limit Sales: We reserve the right, but are not obligated, to:

- Limit the sales of our products or services to any person, geographic region or jurisdiction
- Exercise this right on a case-by-case basis
- Limit the quantities of any products or services that we offer
- Discontinue any product at any time

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. Any offer for any product or service made on this site is void where prohibited.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Order Modifications and Cancellations: In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

Reseller Restrictions: We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Your Obligations: You agree to:

- Provide current, complete and accurate purchase and account information for all purchases made at our store
- Promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed

For more details, please review our Return Policy.

Final Sale - No Refunds After Access: Due to the nature of digital products and downloadable tech resources (including but not limited to e-books, templates, code snippets, guides, software, technical documentation, and educational materials):

All sales of digital products are FINAL. Once you have:

- Downloaded the digital product
- Accessed the digital content or download link
- Viewed or opened the digital resource
- Received delivery confirmation via email

You are NOT eligible for a refund, regardless of:

- Changing your mind after purchase
- Finding similar content elsewhere
- Claiming you did not use or open the product
- Experiencing buyer's remorse
- Technical incompatibility with your systems (when system requirements were clearly stated)

Limited Exceptions for Refunds: Refunds for digital products will ONLY be considered if:

- The product file is corrupted or defective and we cannot provide a working replacement within 48 hours
- The product was not delivered within 48 hours of purchase and we cannot resolve the delivery issue
- There was an unauthorized or duplicate charge on your account (verified by us)
- The product delivered was materially different from what was described on the product page

Anti-Fraud Measures: We implement technical measures to track downloads and access to digital products. Requesting a refund after accessing digital content may constitute fraud and may result in:

- Permanent account termination and blacklisting
- Forfeiture of access to all purchased products
- Legal action and reporting to payment processors and authorities
- Denial of all future refund requests

Preview Before Purchase: We provide detailed descriptions, previews, sample content, screenshots, and/or table of contents where possible. It is your responsibility to review these materials carefully before making a purchase decision.

Technical Requirements: If a digital product has specific technical requirements (software versions, operating systems, hardware specifications), these will be clearly listed. You are responsible for ensuring compatibility before purchase.

Physical products including hoodies, t-shirts, apparel, and merchandise are subject to our Return Policy. Please see the Return Policy page for detailed information about returns, exchanges, and refunds for physical products.

Size and Color Accuracy:

- We provide detailed size charts for all apparel items
- Product colors may vary slightly from images due to monitor display differences and lighting
- It is your responsibility to select the correct size and color before checkout
- Returns due to incorrect size selection by the customer will be subject to return shipping fees paid by the customer

Quality Guarantee: Physical products are inspected before shipping. If you receive a defective or damaged item, contact us within 7 days of delivery with photos for a replacement or refund.

As outlined in Section 6, when you submit content to our website (including blog comments, reviews, feedback, testimonials, or social media posts mentioning SDC LEKA), you grant us specific licensing rights to use that content. This section provides additional guidelines about acceptable use and community standards for all user interactions.

Acceptable Use: Our blog and community features are designed for constructive discussion, knowledge sharing, and professional networking. We encourage respectful, thoughtful engagement that adds value to the conversation.

Zero Tolerance Policy: We maintain a zero-tolerance policy for the following prohibited conduct. You agree NOT to post, upload, or transmit any content that:

Hate Speech, Discrimination, and Harassment:

- Promotes hatred, discrimination, or violence against individuals or groups based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic
- Contains slurs, derogatory language, or targeted harassment toward any individual or group
- Threatens, bullies, intimidates, or encourages harm against others
- Engages in doxxing (sharing private personal information without consent)

Harmful and Illegal Content:

- Contains explicit sexual content, pornography, or sexually suggestive material
- Promotes, glorifies, or provides instructions for illegal activities, violence, terrorism, or self-harm
- Shares or links to malware, viruses, or malicious code
- Facilitates or encourages dangerous activities that could result in physical harm

Spam and Commercial Abuse:

- Excessive self-promotion, spam, or repetitive posting
- Unauthorized advertising, solicitation, or commercial messages
- Pyramid schemes, multi-level marketing, get-rich-quick schemes
- Phishing attempts or fraudulent solicitations
- Posting the same or similar content repeatedly across multiple areas

Misinformation and Fraudulent Activity:

- Deliberately false, misleading, or deceptive information presented as fact
- Impersonation of others or misrepresentation of affiliation with any person or entity
- Fake reviews, testimonials, or endorsements
- Fraudulent activity or attempts to manipulate others for financial gain

Intellectual Property Violations:

- Infringes on others' copyrights, trademarks, patents, or intellectual property rights
- Shares pirated, unauthorized, or illegally obtained content
- Posts content that violates confidentiality agreements or non-disclosure agreements
- Uses others' proprietary information without permission

System Abuse and Security Violations:

- Attempts to access unauthorized areas of the website or systems
- Interferes with or disrupts other users' access to the service
- Uses automated systems (bots, scrapers, crawlers) without explicit written permission
- Attempts to bypass security measures or access controls
- Collects or harvests information about other users without consent

Our Rights and Actions: We reserve the right to, at our sole discretion:

- Monitor, review, and moderate all user-generated content
- Remove any content that violates these guidelines immediately and without prior notice
- Edit content for length, clarity, grammar, appropriateness, or formatting
- Refuse to publish any content for any reason
- Suspend access to commenting or posting features temporarily or permanently
- Terminate accounts of users who violate these terms, with or without warning
- Report illegal activity, threats, or violations to appropriate authorities
- Pursue legal action for severe violations, fraud, or illegal conduct
- Ban users permanently for repeat offenses or serious violations
- Share information with law enforcement when required by law or necessary for safety

No Obligation to Monitor: While we reserve these rights, we are not obligated to monitor all user content in real-time and cannot guarantee that all content will comply with these guidelines. We rely on community reporting and automated systems to identify violations.

User Reporting: Users who encounter inappropriate, harmful, or violating content should report it immediately to info@sdcleka.com with:

- Link to the content or comment
- Description of the violation
- Any relevant context or screenshots

Response Time: We aim to review reported content within 24-48 hours, though response times may vary based on volume and severity.

Appeals Process: If your content is removed or your account is suspended and you believe this was done in error:

- Contact us at info@sdcleka.com within 14 days with subject line "Content Appeal"
- Provide your account information and the specific content in question
- Explain why you believe the decision should be reconsidered
- We will review appeals on a case-by-case basis within 7 business days

How We Use Your Content: As specified in Section 6, content you submit may be used as testimonials, case studies, or marketing materials. Additionally:

Social Media Posts: Public posts that mention @SDC_LEKA, #SDCLEKA, or tag our official accounts on social media platforms (Twitter, LinkedIn, Facebook, Instagram) may be:

- Shared on our website, marketing materials, or promotional content
- Featured in our social media channels with attribution
- Included in presentations, proposals, or client communications
- Displayed with your name, profile picture, and handle (as it appears publicly)
- Used in advertising campaigns (with your approval for paid advertising)

Editing for Clarity and Format: We may edit your content for:

- Length and brevity (shortening while maintaining meaning)
- Grammar, spelling, and punctuation corrections
- Clarity and readability improvements
- Formatting consistency with our brand guidelines
- Removal of profanity or inappropriate language
- Translation to other languages for international audiences

We will NOT change the substantive meaning of your feedback, review, or testimonial. The core message and sentiment will remain intact.

Attribution and Display:

- We will generally attribute testimonials to you by first name and last initial, or by your full name if you are a business representative
- For social media content, we will maintain attribution as it appears in your public profile
- We may include your title, company name, or location if publicly available and relevant
- Anonymous attribution available upon request for sensitive situations

Opt-Out Options: If you do not wish for your content to be used as a testimonial or featured content, you must:

- Mark your comment or feedback with "Not for testimonial use" or "Private feedback only"
- Contact us at info@sdcleka.com within 7 days of posting to request removal
- Set your social media posts about us to private or remove tags
- Send all feedback directly via private email marked as confidential

Important: Once we have published your content in marketing materials (printed brochures, recorded videos, published case studies), we may continue to use that version, but we will honor your opt-out request for future content and new materials.

No Financial Compensation: Use of your content as a testimonial, review, case study, or in any marketing materials does not entitle you to any financial compensation, royalties, or payment unless separately agreed upon in a written agreement. Your compensation is the opportunity to share your positive experience, contribute to the community, and potentially receive recognition within your industry.

Sponsored Testimonials: If we compensate you in any way (monetarily, with free products/services, or other consideration) for providing a testimonial, this relationship will be clearly disclosed in accordance with FTC guidelines and applicable advertising regulations.

We may display or link to third-party content, including:

- Guest blog posts from industry experts
- Partner or sponsor content
- Embedded videos or media from other platforms
- Links to external resources

Such content:

- Does not necessarily represent the views or opinions of SDC LEKA
- Is provided for informational and educational purposes only
- May be subject to the terms, policies, and licenses of the third party
- Will be clearly labeled as "Guest Post," "Partner Content," "Sponsored," or "External Content" where applicable
- Remains the intellectual property of the original creator

Disclaimer: We are not responsible for the accuracy, completeness, timeliness, reliability, or quality of third-party content. Links to third-party content do not constitute endorsement.

We may display or link to third-party content, including:

- Guest blog posts from industry experts
- Partner or sponsor content
- Embedded videos or media from other platforms
- Links to external resources

Such content:

- Does not necessarily represent the views or opinions of SDC LEKA
- Is provided for informational and educational purposes only
- May be subject to the terms, policies, and licenses of the third party
- Will be clearly labeled as "Guest Post," "Partner Content," "Sponsored," or "External Content" where applicable
- Remains the intellectual property of the original creator

Disclaimer: We are not responsible for the accuracy, completeness, timeliness, reliability, or quality of third-party content. Links to third-party content do not constitute endorsement.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information and convenience only.

No Control or Responsibility: We have no control over the contents, availability, or practices of those external sites or resources. We accept no responsibility or liability for:

- The content, accuracy, or opinions expressed on third-party websites
- Any loss, damage, or harm that may arise from your use of external links
- Privacy practices or data collection by third-party sites
- Products, services, or transactions conducted through linked sites
- Technical issues, security breaches, or malware from external sites

No Endorsement: Inclusion of any link does not imply endorsement, approval, or recommendation by SDC LEKA of the linked site, its operator, or its content. Use of any such linked website is entirely at your own risk.

External Terms Apply: When you access third-party websites through our links, you leave our site and become subject to the terms and conditions, privacy policies, and practices of those third-party websites.

Verification Recommended: We encourage you to review the terms of service and privacy policy of any third-party website before providing personal information or engaging in transactions.

You may link to our home page or other pages, provided you do so in a way that is:

- Fair and legal
- Does not damage our reputation or take advantage of it
- Does not suggest any form of association, approval, or endorsement on our part where none exists

Prohibited Linking Practices: You must not:

- Establish a link from any website that you do not own or have authorization to link from
- Frame our website or surround it with advertising or other content not originating from us
- Link from a website that contains inappropriate, offensive, controversial, or illegal content
- Use our logo, trademarks, or branding without express written permission
- Present our content in a misleading or deceptive manner

Link Removal: We reserve the right to request removal of any link to our website at any time, and you agree to promptly remove such links upon our request.

Types of Partnerships: SDC LEKA may engage in various business relationships, including:

- Strategic partnerships with technology companies, platforms, or service providers
- Affiliate marketing relationships where we may earn commission on referred sales
- Sponsored content or paid partnerships with brands
- Collaboration with industry organizations, educational institutions, or nonprofits
- Referral arrangements with complementary service providers

Transparency and Disclosure: When we have partnerships, affiliate relationships, or receive compensation for recommendations or referrals:

- We will clearly disclose these relationships in accordance with FTC guidelines
- Sponsored content will be marked as "Sponsored," "Partner Content," or "Affiliate Link"
- We will use disclosure labels like "Ad," "Sponsored," or "#ad" on social media as required
- Financial relationships will be disclosed when relevant to the content

Editorial Independence: Our partnerships and collaborations do not compromise our editorial independence or the integrity of our content. We maintain the right to:

- Provide honest assessments and reviews
- Decline partnerships that don't align with our values
- Terminate partnerships that no longer serve our audience
- Maintain editorial control over all published content

Disclaimer Regarding Partners: Partnership, collaboration, or affiliation with SDC LEKA does not constitute:

- Endorsement or guarantee of all partner practices, policies, or services
- Warranty of results or outcomes from using partner services
- Guarantee of availability, quality, or pricing of partner services
- Assumption of liability for partner actions or services

Your Responsibility: You are solely responsible for:

- Evaluating any partner services independently before engaging
- Reviewing partners' terms of service, privacy policies, and refund policies
- Conducting due diligence on partner companies
- Any transactions or agreements you enter into with partners
- Any losses or damages resulting from partner relationships

Partner Actions: SDC LEKA is not responsible for and will not be liable for any actions, omissions, errors, representations, warranties, breaches, or negligence by any partners, or for any resulting personal injuries, death, property damage, or other damages or expenses.

When we include affiliate links in our content:

- These are clearly marked or disclosed in context
- We may earn a commission if you make a purchase through these links
- The price you pay is the same whether you use our link or not
- We only recommend products/services we believe add value
- Our opinions remain our own and are not influenced by commissions

We reserve the right to:

- Enter into or terminate partnerships at any time without notice
- Modify partnership terms and conditions
- Update our list of partners and affiliates
- Change commission structures or affiliate programs

Partnership changes do not affect your rights under these Terms or our obligations to you as a user of our services.

You may not use our services to:

- Violate any laws, regulations, or third-party rights
- Transmit harmful code, viruses, malware, or malicious software
- Engage in fraudulent, deceptive, or misleading practices
- Harass, abuse, threaten, or harm others
- Spam, phish, or engage in unauthorized marketing
- Scrape, mine, or extract data without written permission
- Interfere with or disrupt our services, systems, or networks
- Impersonate others or misrepresent your affiliation with any entity
- Access unauthorized areas of our systems or attempt to breach security
- Use our services for illegal purposes or to facilitate illegal activities
- Compete unfairly or violate non-solicitation provisions
- Circumvent or disable security features or access controls
- Upload or transmit content that infringes intellectual property rights

Pricing for services is specified in Service Agreements or written quotations. All prices are in US Dollars unless otherwise specified. Prices are subject to change with reasonable notice.

We accept payments via:

- Credit/debit cards (Visa, Mastercard, American Express)
- ACH/bank transfers
- Wire transfers
- Other methods as mutually agreed in writing

Invoices are issued according to Service Agreement terms. Payment is due within 30 days of invoice date unless otherwise specified in writing. Late payments may incur:

- Interest charges of 1.5% per month (18% per annum) or the maximum rate permitted by law, whichever is less
- Suspension of services until payment is received
- Collection costs, legal fees, and court costs
- Termination of services for repeated late payment

Refund policies are addressed in individual Service Agreements. Generally, services rendered are non-refundable. In cases of service quality issues, remedies will be addressed through the dispute resolution process outlined in these Terms.

Each party agrees to protect confidential information disclosed by the other party, including but not limited to:

- Business strategies, plans, and operations
- Technical information, algorithms, and trade secrets
- Financial information, pricing, and cost structures
- Client and customer data and lists
- Proprietary methodologies and processes
- Personnel information
- Product development plans and roadmaps

Receiving party agrees to:

- Use confidential information only for authorized purposes
- Protect confidential information with at least the same level of care used for own confidential information
- Not disclose confidential information to third parties without written consent
- Limit access to confidential information on a need-to-know basis
- Return or destroy confidential information upon termination or request

Confidentiality obligations do not apply to information that:

- Is publicly available through no fault of the receiving party
- Was rightfully known prior to disclosure
- Is independently developed without use of confidential information
- Must be disclosed by law or court order (with prompt notice to disclosing party)
- Is disclosed with written consent of the disclosing party

SDC LEKA warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty is valid for 30 days from service delivery unless otherwise specified in a Service Agreement.

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR A SERVICE AGREEMENT, SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

- IMPLIED WARRANTIES OF MERCHANTABILITY
- IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
- IMPLIED WARRANTIES OF NON-INFRINGEMENT
- WARRANTIES REGARDING ACCURACY, RELIABILITY, OR COMPLETENESS
- WARRANTIES THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE

We do not warrant that:

- Services will meet your specific requirements or expectations
- Results will be achieved within any particular timeframe
- Defects or errors will be corrected immediately
- Our Website or servers are free of viruses or harmful components
- Services will be available at all times without interruption
- Any particular outcome or business result will be achieved

You acknowledge and agree that:

- No computer security system is entirely foolproof
- The Internet is not a completely secure method of transmitting information
- We cannot guarantee that data transmitted will not be intercepted, modified, or accessed by unauthorized parties
- You accept the inherent security risks of Internet data transmission and electronic storage

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SDC LEKA AND OUR RESPECTIVE PAST, PRESENT, AND FUTURE EMPLOYEES, OFFICERS, DIRECTORS, CONTRACTORS, CONSULTANTS, EQUITY HOLDERS, SUPPLIERS, VENDORS, SERVICE PROVIDERS, PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, AGENTS, REPRESENTATIVES, PREDECESSORS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE "SDC LEKA PARTIES") SHALL NOT BE LIABLE FOR:

- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, OR USE
- LOSS OF BUSINESS OPPORTUNITY OR GOODWILL
- BUSINESS INTERRUPTION OR DOWNTIME
- COST OF SUBSTITUTE SERVICES OR PRODUCTS
- DAMAGES ARISING FROM USE OR INABILITY TO USE SERVICES
- DAMAGES ARISING FROM ERRORS, MISTAKES, OR INACCURACIES
- DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS
- DAMAGES FROM ANY MISAPPROPRIATION, INTERCEPTION, MODIFICATION, DELETION, DESTRUCTION, OR USE OF INFORMATION

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO SDC LEKA FOR SERVICES IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $1,000 USD, WHICHEVER IS GREATER.

You acknowledge that we have set our prices and entered into these Terms in reliance upon these limitations of liability and disclaimers of warranties, which allocate risk between us and form the basis of our bargain.

Some jurisdictions do not allow limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless the SDC LEKA Parties from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and court costs) arising from or related to:

- Your use or misuse of our services or Website
- Your violation of these Terms or any applicable law or regulation
- Your violation of any rights of third parties, including intellectual property rights
- Your negligence, willful misconduct, or breach of duty
- Content you submit, post, or transmit through our services
- Your breach of confidentiality obligations
- Any dispute between you and a third party

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You may not settle any claim without our prior written consent.

Either party may terminate these Terms or Service Agreements as specified in individual agreements, typically with 30 days' written notice to the other party.

Upon termination:

- Your right to use our services ceases immediately
- Outstanding fees and expenses become immediately due and payable
- Confidentiality obligations survive termination indefinitely
- You must cease all use of our intellectual property, trademarks, and materials
- Provisions that by their nature should survive (warranties, disclaimers, indemnification, limitation of liability) will continue
- Data retention will follow our Privacy Policy and applicable law

We may immediately terminate or suspend access without notice for:

- Material breach of these Terms or Service Agreement
- Fraudulent, illegal, or harmful activities
- Security threats or violations
- Court orders, legal requirements, or law enforcement requests
- Repeated late payments or non-payment
- Violation of intellectual property rights

Except as required by law or specified in a Service Agreement, no refunds will be provided upon termination for any reason.

Before initiating any formal legal proceedings, parties agree to negotiate in good faith for at least 30 days to resolve disputes amicably. Either party may initiate this process by providing written notice to the other party.

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

Any legal action or proceeding arising from or related to these Terms must be brought exclusively in the state or federal courts located in New York County, New York. Both parties irrevocably consent to the exclusive jurisdiction and venue of these courts.

For disputes that cannot be resolved informally and exceed $25,000 in claimed damages, parties agree to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in New York, NY.

Arbitration provisions:

- One arbitrator mutually selected by the parties
- Discovery limited to document production and depositions
- Arbitrator's decision is final and binding
- Judgment on the arbitration award may be entered in any court having jurisdiction
- Each party bears its own costs unless otherwise determined by arbitrator

Either party may seek injunctive or equitable relief in court for:

- Intellectual property infringement
- Confidentiality breaches
- Unauthorized access to systems
- Other matters requiring immediate relief

You agree to bring claims only in your individual capacity, not as a plaintiff or class member in any purported class, consolidated, or representative action. Class arbitrations, class actions, and representative actions are not permitted.

SDC LEKA is not liable for failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:- Acts of God, natural disasters, fires, floods, earthquakes
- War, terrorism, civil unrest, riots
- Government actions, regulations, or restrictions
- Pandemics, epidemics, or public health emergencies
- Internet, telecommunications, or utility failures
- Strikes, labor disputes, or supplier failures
- Cyberattacks, data breaches affecting third-party providers
- Any other circumstances beyond our reasonable controlOur performance obligations will be suspended during the force majeure event. If the event continues for more than 60 days, either party may terminate the affected Service Agreement upon written notice.

We reserve the right to modify these Terms at any time. Changes become effective upon posting to our Website with an updated "Last Updated" date.

SDC LEKA may change these Terms from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes.

Material changes will be communicated via:

- Email notification to registered users at least 15 days before effective date
- Prominent notice on our Website
- In-app notifications (if applicable)

Your continued use of services after changes become effective constitutes acceptance of modified Terms. If you do not agree with changes, you must discontinue use of our services.

These Terms, together with our Privacy Policy, Cookies Policy, GDPR Compliance page, and any Service Agreements, constitute the entire agreement between you and SDC LEKA regarding use of our services and supersede all prior agreements, understandings, and communications.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

Failure or delay by SDC LEKA to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver of any provision will be effective unless in writing and signed by an authorized representative of SDC LEKA.

You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without our prior written consent. Any attempted assignment without consent is void. SDC LEKA may freely assign these Terms without restriction, including to affiliates, successors, or acquirers.

These Terms do not create any partnership, joint venture, agency, employment, or franchise relationship between you and SDC LEKA. Neither party has authority to bind the other or incur obligations on the other's behalf.

These Terms do not create rights for any third-party beneficiaries except for the SDC LEKA Parties who may enforce liability limitations and indemnification provisions.

All notices, requests, and communications must be in writing and sent to:

For SDC LEKA:

SDC LEKA

Email: info@sdcleka.com
Copy to: privacy@sdcleka.com (for privacy-related matters)

For You:
To the email address associated with your account or provided during service engagement.
Notices are deemed delivered:

- By email: Upon sending (with read receipt if available)

These Terms are provided in English. Any translations are for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail.

Provisions that by their nature should survive termination will survive, including but not limited to: Intellectual Property Rights, Confidentiality, Warranties and Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

Section headings are for convenience only and do not affect interpretation of these Terms.

These Terms will not be construed against either party as the drafter. "Including" means "including but not limited to." References to "days" mean calendar days unless otherwise specified.

For questions, concerns, or notices regarding these Terms:

SDC LEKA

General Inquiries:

Email: info@sdcleka.com

Website: https://sdcleka.com

Privacy Matters:

Email: privacy@sdcleka.com

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Acknowledgment: By using SDC LEKA services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.